Domain Transfers

Knowledge Base


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Domain Names – Registrar Transfer versus NameServer Change

ICANN domain transfer policies have changed as of 1 December 2016. Updates to whois information are considered a change of ownership and may warrant a 60-day transfer lock.

There is often confusion with the term “transfer” when it applies to domain names. Most people are looking to perform a nameserver change to point the domain correctly, usually after changing hosts, and this is an entirely different process from performing a registrar transfer.

Changing Nameservers:

You can change nameservers by merely logging into your current registrar account and replacing the existing nameservers with your host nameserver.

Pointing the nameservers will only point the domain to where the DNS is located. The DNS can be pointed from our server to other services like Google or Weebly. By default, updating the nameservers to ours will point your domain to our server where your website and email files are located. To learn more about DNS see our article on Updating your domain’s dns / nameservers.

What is a Registrar?

Domains must be registered with a company that holds the domain ownership and domain information (WHOIS). This company that holds the domain is called the Registrar. There are many registrars out there (Namecheap, Network Solutions, etc.). We use OpenSRS for our registrar at InMotion Hosting.

Do I need a Registrar transfer?

You only need a registrar transfer if you wish to have InMotion Hosting be the registration service managing the domain. This would mean we bill the domain renewal to you, and you will be able to access the domain maintenance tool for your domain through our website.

Registrar transfers cost $50.99, and they extend the current expiration date for one year automatically.

Should you wish to have initiate a registrar transfer, please read this article for additional information on transferring your domain name in AMP.

Additional Notes:

  1. Make sure the nameservers have been pointed to your account before requesting a registrar transfer
  2. Make sure the domain is unlocked with the old registrar before making the request. We usually recommend at least 12 hours before ensure all services are seeing the “unlocked” status of your domain
  3. Make sure you have access to the administrative email address for your domain before making the request.

Once you request a registrar transfer from Webaxoo hosting, we’ll bill you for $50.99 and initiate the process. You will then receive an email at the administrative email address requesting your consent or authorization for the transfer.

After you approve the transfer, it will be completed in 1 to 7 days, depending on the response from the old, or losing, registrar.

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